All attempts are made to provide the most current information on the Pre-Auth Needed Tool. A prior authorization is not a guarantee of payment. Payment may be denied in accordance with Plan’s policies and procedures and applicable law. For specific details, please refer to the provider manual. If you are uncertain that prior authorization is needed, please submit a request for an accurate response.
To submit a medical prior authorization, Login Here.
To submit a medication prior authorization, use the
Prescription Drug Prior Authorization Request Form (No. 61-211).
Vision services need to be verified by Opticare
Dental services need to be verified by Medi-Cal
Chiropractic Services need to be verified by Medi-Cal
Complex imaging, MRA, MRI, PET, and CT Scans need to be verified by NIA
Substance Abuse and Inpatient Behavioral Health Services need to be verified by Medi-Cal
Outpatient Behavioral Health Services, please contact the Health Plan for Pre-authorization information
CCS member process verification, click here
Non-participating providers must submit Prior Authorization (Inpatient Form, Outpatient Form) for all services except those performed in the Emergency Department, Urgent Care, or "Sensitive Services" as noted below.
For non-participating providers, Join Our Network
Are services being performed in the Emergency Department, (location 23), or Urgent Care, (location 20), or “Sensitive Services” related to sexual assault, substance/alcohol abuse, pregnancy, family planning, sexually transmitted diseases, HIV testing and abortion?
|Types of Services||YES||NO|
|Is the member being admitted to an inpatient facility?|
|Are services, other than DME, orthotics, prosthetics, and supplies, being rendered in the home?|
|Is the member receiving inpatient hospice services?|
|Are anesthesia services being rendered for pain management or dental surgeries?|
|Are plastic or oral surgeon services being rendered in the office?|
|Are services for transgender surgery or other procedures?|
|Does the member have a CCS diagnosis?|