Providers are responsible for verifying eligibility every time a member is seen in the office. PCPs should also verify that a member is assigned to them.
Eligibility can be verified through:
- The California Health & Wellness secure provider portal (note: Providers must be registered to access secure portal content)
- The California Health & Wellnesss Online IVR system by calling toll free 1-877-658-0305
- More ways to verify eligibility will be posted soon